Terms of Service

About this platform

New Roots Canada is an independent digital companion that helps newcomers find verified settlement information, resources, and tools for settling in Canada. It is not a Government of Canada, provincial, or territorial government service, and is not formally authorized by any government body unless explicitly stated.

This platform is operated by New Roots Canada, with a mailing address at 40 Billancourt Crescent, Brampton, Ontario, L6P 1V5, Canada. Personal information you provide through the platform is stored in Canada.

Not legal, immigration, or financial advice

The information and guidance provided here is general and educational. It is not legal, immigration, tax, medical, or financial advice, and does not create any professional or representative relationship between you and New Roots Canada. Always confirm official requirements on the relevant government or regulator website, and consult a qualified professional for advice specific to your situation.

Your account and responsibilities

You are responsible for keeping your account credentials secure and for the activity that happens under your account. You agree to provide accurate information, to use the platform lawfully, and not to misuse, disrupt, or attempt to access data that does not belong to you. You can delete your account and its data at any time from your profile.

Third-party links and services

The platform links to external websites and lists third-party organizations and businesses. We do not control and are not responsible for their content, accuracy, or practices. Sponsored listings are clearly labeled and never change the facts recorded on a listing.

Limitation of liability

New Roots Canada is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential loss arising from your use of, or reliance on, information or services made available through the platform.

Changes to these terms

We may update these Terms from time to time. When we do, the revised version takes effect when it is posted here. Continued use of the platform after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the Province of Ontario, Canada, and any dispute arising from or relating to them or to your use of the platform will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Contact

This platform is operated by New Roots Canada. Our mailing address is 40 Billancourt Crescent, Brampton, Ontario, L6P 1V5, Canada.

Questions about these Terms can be sent to support@newrootscanada.com or through our contact page.